Hotel Phoenix Zermatt | Matterhorn Views from $243

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The Phoenix Fitness Hotel & Free Spa Access At Alpen Resort Zermatt Room photo

The Phoenix Fitness Hotel & Free Spa Access At Alpen Resort Zermatt Exterior photo

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Key details

About the Hotel

Untere Wiestistrasse 11, Zermatt, 3920

Close to the Parish Church of St. Mauritius

Perfect

9.1

9.3

/10

4.8

4.7

Loved by The Phoenix Fitness Hotel & Free Spa Access At Alpen Resort guests

Modern amenities

Quiet neighborhood

Spacious rooms

Delicious breakfast

Attentive staff

Great town view

"The room was great and even had a nice patio that we could sit on together at the end of our day."

Chris from United States

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"We had a deluxe room with a matterhorn view, and it did not disappoint! Absolutely stunning views in a very clean, modern stylish room."

Joseph S

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"The hotel is within easy walking distance from the centre of the city."

Senna Mei San

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4-star alpine retreat in Zermatt

Accommodations

Hotel Phoenix offers 27 guest rooms, each with local wooden and stone design elements. Rooms range from about 21m2 to 28m2 and include options for balconies or terraces, some with views of the Matterhorn. Guests can choose between various room types, including Deluxe double rooms with Matterhorn views and Superior double rooms with bathtubs.

Dining

The hotel features a spacious breakfast room with glass walls and access to a terrace for morning meals. A buffet breakfast, including warm and cold dishes, is available until 10:00 am, providing a leisurely start to the day. The bar and lounge area includes a fireplace, creating a relaxed atmosphere for enjoying gourmet snacks and beverages.

Location

Hotel Phoenix is located in the quiet Wiesti quarter of Zermatt, within easy walking distance of the train station. The hotel is just minutes from Bahnhofstrasse, where guests can explore village shopping and dining. Access to the Matterhorn Glacier Paradise and Sunnegga-Rothorn Paradise lift stations is available via a quick walk to nearby bus stops.

Wellness and Services

The hotel takes pride in its commitment to environmental sustainability, utilizing geothermal heat for hot water and heating. Guests have access to a ski room equipped with ski boot heaters for warm boots each morning. After check-out, a shower facility is available, allowing guests to freshen up before departure.

Pet-Friendly Policy

Hotel Phoenix welcomes four-legged guests, allowing dogs in a comfortable setting. This pet-friendly policy ensures that guests can enjoy their stay alongside their pets. Special provisions cater to the needs of four-legged companions, making it easier for pet owners.

Highlights

Location: Quiet Wiesti quarter, minutes from the main station

Accommodations: Various room types with Matterhorn views

Dining: Buffet breakfast available until 10:00 am

Environmentally focused: Geothermal heat for minimal impact

“The quiet location provides both mountain views and easy access to Zermatt's ski lifts. Owners take a personal interest in their guests, offering tailored advice and even homemade treats. The modern chalet-style design is a welcome touch, along with access to a well-equipped fitness center across the street. I found the breakfast buffet particularly impressive, with a remarkable assortment of options.”

Olivia SmithEditor-in-Chief at Cheaphotels

Location: Great

8.9/10Review score

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Highlights from guests

DiningCheese Heaven

The breakfast included a cheese table with a great selection. Croissants were especially delicious and the coffee was very good.

Ingrid Olsen from Norway

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Sports & FitnessGym Access!

There's a private, well-equipped gym available for guests. A great bonus for keeping up with your workout routine.

Kenji Tanaka from Japan

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Room FeaturesBalcony Views

Rooms have patios or terraces. I enjoyed Matterhorn views from my cozy balcony. I also slept well on the firm mattress.

Emily Carter from Canada

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BedroomCozy Sleep

The room was spacious, clean and stylishly decorated. The bed had good reading lights. No ugly wires from the TV!

Rajesh Patel from India

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Select your room type

The hotel provides a selection of rooms—doubles, family rooms, and suites—with perks like free cancellation, breakfast options, and great value deals

Deluxe Double Room Matterhorn View
2 persons
26 sq. feet
2 Single beds
Balcony
Heating
room details
Standard Double Room
2 persons
21 sq. feet
2 Single beds
Heating
Coffee machine
room details
Superior Double Room
2 persons
22 sq. feet
2 Single beds
Balcony
Heating
room details

Room rates & availability calendar

See the best prices and book your dates today!

August 2026 - August 2027

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October 2026

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December 2026

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July 2027

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Check-in/ Check-out

Amenities & services

Real traveler stories and honest reviews—no glossy ads, just authentic feedback to guide your booking

Facilities: Perfect

9.3/10Review score

General

No smoking on site
Wi-Fi
Safe deposit box
Express check-in/ -out
Concierge desk
Pets allowed
Security
Luggage storage
Ski storage
Lift
Smoke detectors
Fire extinguishers
Key card access

Sports & Fitness

Fitness centre
Skiing
Hiking
Cycling
Golf course
Fishing

Guest Parking

Electric kettle

Services

Paid shuttle service
Pet amenities available
Housekeeping
Laundry
Tours/Ticket assistance
Welcome drink

Dining

Bar/ Lounge area
Special diet menus

Children

Cots
Board games

Spa & Leisure

Garden area
Leisure/ TV room

Room features

Heating
Mini-bar
Soundproofed rooms
Sitting area
Terrace
Ironing facilities

Bathroom

Free toiletries

Self-catering

Electric kettle

Media

Flat-screen TV
AM/FM alarm clock

Room decor

Parquet floor

The Phoenix Fitness Hotel & Free Spa Access At Alpen Resort Location

Untere Wiestistrasse 11, Zermatt, 3920

Explore Zermatt

Matterhorn Museum

11 minutes' walk

Artifacts and exhibits showcase Zermatt's history and culture. Guided tours available during peak seasons.

The Matterhorn

30 minutes' walk

Iconic peak renowned for stunning views. Great for photography and hiking around the surrounding trails.

Mountaineer's Cemetery

11 minutes' walk

Memorial site for fallen climbers, offering a poignant glimpse into mountaineering history in the area.

Photopoint Kirchbrucke bridge

10 minutes' walk

Famous spot for breathtaking views of the Matterhorn. Ideal for an unforgettable photo opportunity.

Kumme Ski Area

3.4 km drive

Skiing and snowboarding opportunities for all levels. Equipment rentals are available nearby.

Relaxation at Forest Fun-Park Zermatt

20 minutes' walk

Outdoor adventure park featuring zip-lining and climbing. Great for families and thrill-seekers.

Cup's Italian Coffee House

11 minutes' walk

Cozy spot for authentic Italian coffee and pastries. Casual atmosphere perfect for breakfast or a snack.

Restaurant Blind Hard

11 minutes' walk

Local Swiss cuisine with a warm and welcoming environment. Specializes in fondue and seasonal dishes.

Zermatt Music Festival

10 minutes' walk

Annual festival featuring international artists. Engage in live performances and cultural evenings.

The Crazy Bar

10 minutes' walk

Lively bar with a variety of drinks and regular themed nights. Popular spot among locals and visitors alike.

Getting around town

City Centre
Zermatt 8 min · 2000 ft
Airports
Sion (SIR) 116 min · 47.8 mi
Agno (LUG) 243 min · 100.5 mi
Train
Zermatt railway station 6 min · 1700 ft
Train 2 min · 400 ft
Bus
Bus stop 17 min · 7.0 mi

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Property information and rules

Check-in

from 15:00-22:00

Check-out

from 08:00-11:00

Guest Parking

No parking available.

Internet

Wireless internet is available in the entire hotel for free.

Breakfast

A full breakfast is served at the price of CHF 25.0 per person.

Pets

Pets are allowed on request.

Languages

English, German, Dutch

Number of rooms:

Reviews and Ratings

What past guests shared about their stay

Review score

Based on 153 verified reviews

9.1 /10

Perfect

95 %

Recommend

Breakfast

9.5/10

Cleanliness

9.5/10

Comfort

9.5/10

Facilities

9.3/10

Free WiFi

8.1/10

Location

8.9/10

Paid Wi-Fi

7.5/10

Staff

9.4/10

Value for money

8.7/10

Pros

Wonderful staff

Superb breakfast

Spotless hotel

Stylish rooms

Cons

Misleading booking

Shabby balcony

Smoking loitering

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FAQs

About The Phoenix Fitness Hotel & Free Spa Access At Alpen Resort

What are the check-in and check-out times at Hotel Phoenix?

Check-in is from 15:00 and check-out is by 10:30.

How far is Hotel Phoenix from the nearest ski lift?

The hotel is located just a 2-minute walk from the Sunnegga Express ski lift.

What room amenities does Hotel Phoenix provide?

Rooms are equipped with a flat-screen TV, Wi-Fi, safe, hairdryer, and sound-proofed windows.

What are some attractions near Hotel Phoenix?

Nearby attractions include the Matterhorn Glacier Paradise (3 km), Gornergrat viewing platform (6 km), and Sunnegga-Blauherd-Rothorn hiking trails (1 km).

How can I get to Hotel Phoenix from the train station?

Hotel Phoenix is located a 10-minute walk from the train station.

What nearby restaurants can I find around Hotel Phoenix?

Nearby restaurants include Christiania Restaurant (0.5 km), Chez Heini (0.5 km), and Walliserstube Zermatt (0.5 km).

What features make Hotel Phoenix suitable for ski enthusiasts?

The hotel provides ski storage and easy access to the surrounding ski areas.