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From219US$ /night
Check-in
11Dec2025Select date
Check-out
12Dec2025Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

Untere Wiestistrasse 11, Zermatt, Switzerland, 3920
-
Close to the Parish Church of St. Mauritius
Perfect
8.9
9.3
/10
4.8
4.7
/5

Accommodations

Hotel Phoenix offers 27 beautifully appointed guest rooms, each designed to provide a comfortable stay. Rooms range in size from 20 to 28 square meters and include options for Matterhorn views and balconies upon request. Deluxe double rooms stand out with bay windows offering panoramic vistas of the iconic Matterhorn.

Dining

Every morning, guests can enjoy a rich and fresh buffet breakfast served in a glass-walled room that opens onto a terrace. The breakfast is available until 10:00 am, making it convenient for various schedules. The hotel also offers homemade gourmet snacks and small appetizers in its inviting lounge/bar area.

Location

Situated in the serene Wiesti quarter of Zermatt, Hotel Phoenix is just a short walk from the train station and Bahnhofstrasse, the main shopping and dining area. Guests benefit from quick access to bus services that lead to the Matterhorn Glacier Paradise and Sunnegga-Rothorn lift stations, located only 1 to 2 minutes away on foot. This central location also positions the hotel well for exploring various winter and summer activities in Zermatt.

Wellness

The hotel offers massage services performed by trained staff, providing relaxing options after a day of skiing or hiking. The facility integrates regional design elements to promote well-being throughout the hotel. Guests can also take a refreshing shower after check-out at dedicated shower facilities.

Pet-Friendly

Hotel Phoenix welcomes dogs, allowing guests to enjoy their stay with their four-legged companions. The hotel aims to accommodate the needs of all guests, including those traveling with pets. This pet-friendly policy enhances the overall experience for those who prioritize spending time with their animals.

Highlights

Dining: rich and fresh buffet breakfast

Location: quiet Wiesti quarter of Zermatt

Wellness: massages in our hotel

Accommodations: Deluxe double rooms with Matterhornview

“The quiet location provides both mountain views and easy access to Zermatt's ski lifts. Owners take a personal interest in their guests, offering tailored advice and even homemade treats. The modern chalet-style design is a welcome touch, along with access to a well-equipped fitness center across the street. I found the breakfast buffet particularly impressive, with a remarkable assortment of options.”
Hotel logo
James DavidEditor-in-Chief at Cheaphotels
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Select your room type

The hotel provides a selection of rooms—doubles, family rooms, and suites—with perks like free cancellation, breakfast options, and great value deals
Deluxe Double Room
2 persons
26 m² 
2 Single beds
Shower
Coffee machine
Standard Double Room
2 persons
21 m² 
2 Single beds
Shower
Coffee machine
Superior Double Room
2 persons
22 m² 
2 Single beds
Shower
Coffee machine
Triple Room
2 persons
28 m² 
3 Single beds
Coffee machine
Heating
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Amenities & services

Real traveler stories and honest reviews—no glossy ads, just authentic feedback to guide your booking

General

  • No smoking on site
  • Free Wi-Fi
  • Safe deposit box
  • Express check-in/ -out
  • Concierge desk
  • Pets allowed
  • Security
  • Adults only
  • Luggage storage
  • Ski storage
  • Lift
  • Smoke detectors
  • Fire extinguishers
  • Key card access

Sports & Fitness

  • Fitness centre
  • Skiing
  • Hiking
  • Cycling
  • Golf course
  • Fishing

Services

  • Paid shuttle service
  • Pet amenities available
  • Housekeeping
  • Laundry
  • Tours/Ticket assistance
  • Welcome drink

Dining

  • Bar/ Lounge area
  • Special diet menus

Business

  • Meeting/ Banquet facilities

Children

  • Cots
  • Board games

Spa & Leisure

  • Leisure/ TV room
  • Back massage
  • Full body massage
  • Foot massage

Room features

  • Heating
  • Soundproofed rooms
  • Sitting area
  • Ironing facilities

Bathroom

  • Free toiletries

Media

  • Flat-screen TV

Room decor

  • Parquet floor
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Location

Untere Wiestistrasse 11, Zermatt, Switzerland, 3920
Map view
Untere Wiestistrasse 11, Zermatt, Switzerland, 3920
Nearby
Hohbalmen
580 m
Castor Mountain
580 m
Murmeli Brunnen
580 m
Restaurants
Cup's Italian Coffee house
870 m
Kirchstrasse 44
Explore Zermatt
Explore Zermatt
Top Attractions
Activities
Dining
Entertainment
Matterhorn Museum
Matterhorn Museum
11 minutes' walk
Artifacts and exhibits showcase Zermatt's history and culture. Guided tours available during peak seasons.
The Matterhorn
The Matterhorn
30 minutes' walk
Iconic peak renowned for stunning views. Great for photography and hiking around the surrounding trails.
Mountaineer's Cemetery
Mountaineer's Cemetery
11 minutes' walk
Memorial site for fallen climbers, offering a poignant glimpse into mountaineering history in the area.
Photopoint Kirchbrucke bridge
Photopoint Kirchbrucke bridge
10 minutes' walk
Famous spot for breathtaking views of the Matterhorn. Ideal for an unforgettable photo opportunity.
Kumme Ski Area
3.4 km drive
Skiing and snowboarding opportunities for all levels. Equipment rentals are available nearby.
Relaxation at Forest Fun-Park Zermatt
20 minutes' walk
Outdoor adventure park featuring zip-lining and climbing. Great for families and thrill-seekers.
Cup's Italian Coffee House
11 minutes' walk
Cozy spot for authentic Italian coffee and pastries. Casual atmosphere perfect for breakfast or a snack.
Restaurant Blind Hard
11 minutes' walk
Local Swiss cuisine with a warm and welcoming environment. Specializes in fondue and seasonal dishes.
Zermatt Music Festival
10 minutes' walk
Annual festival featuring international artists. Engage in live performances and cultural evenings.
The Crazy Bar
10 minutes' walk
Lively bar with a variety of drinks and regular themed nights. Popular spot among locals and visitors alike.
Getting around town
City Centre
Zermatt8 min  ·  600 m
Airports
Sion Airport (SIR)116 min  ·  76.9 km
Agno Airport (LUG)243 min  ·  161.7 km
Train
Zermatt railway station6 min  ·  500 m
Train2 min  ·  100 m
Bus
Bus stop17 min  ·  11.3 km
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Property information and rules
Check-in
from 15:00-19:00
Check-out
from 08:00-10:00
Guest Parking
No parking available.
Internet
is available in for free.
Breakfast
The hotel Phoenix provides visitors with a free full breakfast. 
Pets
Pets are allowed on request.
Languages
English, German, Dutch
Number of rooms:
28
FAQs
About Hotel Phoenix
What is the distance between Hotel Phoenix and the Zermatt train station?
The hotel is a 10-minute walk from the Zermatt train station.
Which famous attractions are near Hotel Phoenix?
Nearby attractions include the Matterhorn Glacier Paradise (approximately 10 minutes by bus) and the Gornergrat viewing platform.
Does Hotel Phoenix provide breakfast options?
A rich buffet breakfast is available daily for an additional charge of 25 CHF.
Which services are available for guests at Hotel Phoenix?
Services include luggage storage, laundry, paid shuttle services, and ski storage.
What room amenities can guests expect at Hotel Phoenix?
Rooms are equipped with a flat-screen TV, a safe, Wi-Fi, and sound-proofed windows.
Is there a fitness facility available at Hotel Phoenix?
Guests can access a fitness center for exercising.
What are the check-in and check-out times at Hotel Phoenix?
Check-in is at 15:00 and check-out is by 10:30.
What nearby dining options are available to guests at Hotel Phoenix?
Nearby restaurants include Christiania Restaurant (0.5 km), Chez Heini (0.5 km), and Walliserstube Zermatt (0.5 km).
Does Hotel Phoenix offer any wellness services?
The hotel provides massage services including back, full body, and foot massages.
What is the nearest airport to Hotel Phoenix?
The nearest airport is Sion, which is 80 km away.
Is there a lounge or bar at Hotel Phoenix?
Guests can relax in the bar and lounge area available on-site.
What type of hotel is Hotel Phoenix?
Hotel Phoenix is a boutique mountain hotel focused on ski and wellness activities.
How accessible is Hotel Phoenix to ski areas?
The hotel is within walking distance of ski lifts and provides easy access to the Gornergrat ski area.

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